Responsible Gambling – 1Red Casino
At 1Red Casino, we believe gambling should always be an enjoyable leisure activity — never a source of stress or financial harm. We are fully licensed by the UK Gambling Commission and take our duty of care to players seriously. This page explains the tools available to help you stay in control, how to recognise when gambling may be becoming a problem, and where to find independent support. We encourage all players to use these resources proactively, whether or not they feel they currently have a problem.
Age Restriction – 18+ Only
1Red Casino is strictly for players aged 18 and over. We use robust age verification at registration and before any withdrawal is processed. We also support the GamStop national self-exclusion scheme and use age verification tools to help prevent underage access. If you suspect a minor is accessing our platform, please contact us immediately. We recommend using parental control software such as Gamban or NetNanny if children share your devices.
Tools to Stay in Control
We offer a range of player protection tools accessible directly from your account settings. You can activate these at any time, and most take effect immediately:
- Deposit Limits – set daily, weekly, or monthly caps on how much you can deposit
- Loss Limits – restrict the maximum amount you can lose within a set period
- Session Time Limits – receive alerts or automatic logouts after a chosen playing duration
- Reality Checks – on-screen reminders showing how long you have been playing and your net result
- Cool-Off Period – take a short break from gambling for 24 hours up to 6 weeks
- Self-Exclusion – close your account for a minimum of 6 months or permanently
Self-Exclusion
If you feel you need a longer or more permanent break, self-exclusion is available through your account settings or by contacting our support team directly. Once activated, your account will be closed and you will be prevented from reopening it during the exclusion period. We also participate in GamStop, the UK's free multi-operator self-exclusion service. Registering with GamStop will apply your exclusion across all UKGC-licensed operators simultaneously.
Warning Signs to Watch For
Problem gambling can develop gradually. Be honest with yourself if you recognise any of the following:
- Spending more than you can afford to lose
- Chasing losses by continuing to play after losing
- Gambling to escape stress, anxiety, or low mood
- Lying to others about how much you gamble or spend
- Neglecting work, family, or social commitments because of gambling
- Feeling irritable or anxious when not gambling
Free & Independent Support Resources
You do not need to face gambling-related difficulties alone. The following organisations offer free, confidential support to anyone in the UK:
| Organisation | Service | Contact |
|---|---|---|
| GamCare | Helpline, live chat & counselling | 0808 8020 133 |
| Gamblers Anonymous | Peer support groups across the UK | gamblinganonymous.org.uk |
| BeGambleAware | Information, advice & treatment referral | begambleaware.org |
| GamStop | Multi-operator self-exclusion (free) | gamstop.co.uk |
| NHS Northern Gambling Service | Clinical treatment for gambling disorder | via NHS referral |
Our Commitment to Player Safety
Our responsible gambling programme is overseen by trained staff who monitor for signs of harmful play patterns. We may contact you if we observe unusual account behaviour. We will never use responsible gambling information to market to you, and we do not share your self-exclusion status with third parties for commercial purposes. If you need help or want to adjust any of your protection settings, our support team is available 24/7 via live chat or email at [email protected].